Tko999's Privacy Policy —
Your data, our responsibility

Introduction & Scope

The tko999 Privacy Policy is a clear agreement between us and our users — explaining how your personal data is collected, why it is collected, and how it is kept secure. By using the tko999 website or app, you consent to this policy.

This Privacy Policy applies to the tko999.pro website, mobile application, and all our digital platforms. We may update this policy from time to time. You will be notified of any significant changes via email or an in-platform notification.

1 What information we collect

Tko999 collects only the information needed to provide its services. We do not collect data beyond what is necessary.

1.1 Information Provided Directly

• At registration: full name, date of birth, email address, mobile number, country, and address.
• KYC verification requires: a copy of your national ID, passport, or driving license.
• At the time of payment: bank account number, mobile banking details (Mobile Banking, Nagad, Rocket, etc.).
• Information provided when contacting the support team.

1.2 Automatically Collected Information

• IP address and device information (operating system, browser type).
• Activity logs on the platform — games played and login history.
• Browsing data collected through cookies and tracking technologies.
• Transaction History: Records of deposits, withdrawals, and bets.

2 Purpose of Data Use

Tko999 uses your information only for specific, legitimate purposes. Here is a detailed breakdown:

2.1 Use for Responsible Gaming

Tko999 analyzes your gaming activity data to identify potential signs of problem gambling and offer support where needed. This is done for your protection. For more details, please visit our Responsible Gaming View page.

3 Data Sharing & Third Parties

Tko999 never sells your personal information. In certain circumstances, however, data may be shared with trusted third parties.

3.1 Reasons for Sharing Data with Third Parties

• Payment Processor: Necessary information is shared with Mobile Banking, Nagad, banks, and international payment gateways to process transactions.
• KYC partner: Data is shared with licensed verification agencies for identity verification purposes.
• IT service providers: With selected providers for server hosting, cybersecurity, and technical support.
• Law enforcement: Data may be disclosed to relevant authorities under a court order or as required by law.
• Licensing Authority: To meet regulatory authority requirements.

3.2 International Data Transfers

In some cases, your data may be processed on servers located in other countries. Where this occurs, we ensure that adequate data protection measures are in place in the receiving country.

4 Cookies & Tracking Technologies

Tko999 uses cookies and similar technologies to enhance your experience and ensure the platform runs smoothly.

4.1 Types of Cookies

• Essential cookies: Required for the platform's core functionality and cannot be disabled.
• Performance Cookies: To analyze website speed and performance.
• Functionality Cookies: To remember your preferences (language, layout).
• Marketing Cookies: To show you relevant advertisements and offers.

4.2 Managing Cookies

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

5 Data Retention Period

Tko999 retains your data only for as long as necessary. The retention periods for different types of information are outlined below:

• Account information: For the duration the account is active and up to 5 years after closure (as required by law).
• Transaction Records: A minimum of 7 years (in accordance with financial regulations).
• KYC documents: 5 years after account closure.
• Marketing Data: Until consent is withdrawn, or 3 years — whichever comes first.
• Support Contact: 2 years after the issue is resolved.

When the retention period expires, data is securely deleted or rendered unreadable.

6 Your rights

Tko999 ensures users have full rights over their personal data. You are entitled to the following:

To exercise any of these rights, please [email protected] Contact us by email. We will do our best to respond within 30 business days.

7 Security Measures

Tko999 follows industry-leading standards to protect your data. Our security infrastructure includes:

• TLS/SSL encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): Add an extra layer of security to your account.
• Firewall & DDoS Protection: Servers are protected against cyber attacks.
• Regular Security Audits: Third-party security experts conduct regular audits of our systems.
• Access controls: Only authorized personnel have access to the information they need.
• Data Backup: Critical data is backed up across multiple secure locations.

8 Protection of minors

Tko999 strictly prohibits use of the platform by anyone under 18. We do not knowingly collect any information from minors.

Age is verified at registration, and date of birth is confirmed during the KYC process. If we become aware that data has been collected from a minor, it will be deleted immediately and the associated account will be closed.

If parents suspect their child is using our platform, please [email protected]Contact us at -.

9 Policy Updates & Contact

Tko999 may update this Privacy Policy when needed. For significant changes, we will:

• We will send a notification to your registered email address.
• We will display a clear notice on the platform.
• We will display the "Last Updated" date at the top of the page.

Continued use of the platform after any changes constitutes your acceptance of the updated policy.

Contact Us

For any privacy-related questions or concerns, please reach out to our dedicated team:

FAQs